U.S. Shipping
PremiumSkin.co offers delivery to customers in the United States. Available shipping options are displayed at checkout.
Shipping Costs
- Free U.S. shipping on orders $60+.
- Orders under $60 ship for $9.99.
Estimated Delivery
Orders are processed within 1 business day and delivered by FedEx in 2–3 business days after your order ships. Delivery dates are estimates.
30-Day Returns — Unopened Products
You may return products within 30 days of delivery, provided they are unused, unopened, undamaged, and have their original seals intact.
Return Conditions
- Products must be in their original packaging with all original seals intact.
- Include all accessories, documentation, and promotional items supplied with the returned product.
- Opened, used, or unsealed skincare and cosmetic products are not eligible for a change-of-mind return.
How to Return an Item
Contact info@premiumskin.co with your order number and the products you wish to return. We will provide return instructions. Please contact us before sending your return and return eligible items within the 30-day period.
The customer is responsible for return shipping costs unless the item arrived damaged or defective. If an item arrives damaged or defective, contact us with your order number and details so we can help; the unopened-product condition does not prevent you from reporting a damaged or defective item.
Refunds
Returns are inspected when received. Approved refunds are issued to the original payment method. Refunds may take up to 7 business days, depending on your bank or payment provider. Items that do not meet the return conditions may be declined.
Order Changes & Cancellation
Orders may be canceled before they ship. Contact us as soon as possible with your order number. Once an order has shipped, please follow the return process above.
Contact Us
Email: info@premiumskin.co
Phone: +1 (307) 316-9247