Shipping & Returns Information
Available Shipping Methods
PremiumSkin.co offers fast and reliable delivery through trusted U.S. courier partners such as USPS, UPS, and FedEx.
Shipping Costs
| Order Value | Shipping Cost |
|---|---|
| $1.00 – $59.99 | $5.99 |
| From $60.00 | Free Shipping |
Estimated Delivery Time
Orders typically arrive within 3–5 business days after dispatch.
Cash on Delivery (COD)
For customers choosing the Cash on Delivery option, an additional $5.00 fee applies.
(Note: COD availability may vary by region.)
Order Cancellation
Orders may be canceled before they are shipped.
If your order has already been dispatched, please follow the return process below.
To request a cancellation, contact our customer service by email or through our website’s contact form.
Return Policy
You may return your order within 14 days of delivery.
The customer is responsible for the return shipping cost unless the item arrived damaged or defective.
Return Conditions
To qualify for a refund, the following conditions must be met:
-
The product must be unused, unopened, and undamaged
-
It must be returned in its original packaging
-
All accessories, documentation, and promotional items must be included
Returns should be shipped to PremiumSkin’s U.S. return center (address provided upon request).
Refunds are processed only after the returned item is received and inspected.
If the product does not meet the return requirements, the refund may be reduced or declined.
Non-Returnable Items
The following products cannot be returned:
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Perishable or short-shelf-life items
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Opened skincare or cosmetic products (for hygiene and safety reasons)
Refund Processing
Once your return is approved, your refund will be issued to your original payment method.
Refunds may take up to 7 business days, depending on your bank or payment provider.
Contact & Support
If you have any questions regarding shipping, returns, or refunds, please reach out:
Email: info@premiumskin.co
Phone: (307) 316-9247