Privacy Policy

Last Updated: September 30, 2025

At Ima General Trading Limited (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase, in accordance with applicable U.S. privacy laws and industry best practices.

1. Information We Collect

We collect personal information only as needed to operate, improve, and provide our services. This may include:

  • Personal Identification Information: Name, email address, phone number, shipping/billing address.

  • Account Information: Login credentials such as email address and password.

  • Order Information: Order history, transaction details (note: we do not store full credit card numbers).

  • Communications: Messages, support inquiries, and your communication preferences.

  • Technical Data: IP address, browser type, device information, cookies, and usage data for analytics and website optimization.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To process, fulfill, and deliver your orders.

  • To provide customer support and respond to inquiries.

  • To manage your account and provide website features.

  • To improve our website performance, products, and services.

  • To send transactional emails such as order confirmations or updates.

  • To administer promotions, giveaways, or surveys.

  • To send marketing communications if you have opted in.

  • To comply with legal, regulatory, and fraud-prevention requirements.

3. Data Sharing and Disclosure

We do not sell your personal information.
We may share data only with trusted third parties, including:

  • Service Providers: Logistics partners, IT services, email providers, and customer support tools.

  • Payment Processors: To complete secure transactions. (We do not store full payment information.)

  • Analytics Providers: To improve website performance and user experience.

  • Legal Authorities: When required to comply with applicable laws or protect our legal rights.

All partners must handle your information securely and in accordance with this Privacy Policy.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy.

  • User Accounts: Data is stored while your account is active. You may request deletion at any time.

  • Marketing Data: Retained until you unsubscribe or request deletion.

  • Order Records: Retained as required by applicable business, tax, or legal obligations.

After the retention period, your data will be securely deleted or anonymized.

5. Your Privacy Rights

Depending on your state of residence (e.g., California, Virginia, Colorado), you may have the following rights under U.S. privacy laws:

  • Right to Access: Request the personal information we hold about you.

  • Right to Correction: Request that inaccurate information be corrected.

  • Right to Deletion: Request deletion of your personal data, subject to exceptions.

  • Right to Opt Out: Opt out of targeted advertising or data sharing where applicable.

  • Right to Withdraw Consent: Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at:

📧 info@premiumskin.co

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, or disclosure.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance user experience

  • Remember preferences

  • Analyze website traffic

  • Support advertising and marketing (where allowed)

You may manage cookie preferences through your browser settings.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this Policy periodically.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Ima General Trading Limited
Email: info@premiumskin.co
Website: www.premiumskin.co